Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website or submit forms:

1.1 Personal Information

This includes information that you provide directly to us, such as your name, email address, phone number, and any billing details or intake information provided on our contact forms.

1.3 Usage Data

We automatically collect certain information about your interaction with our website, including your IP address, browser type, pages visited, date and time of visit, and referring URLs.

1.4 Cookies and Tracking Technologies

We use cookies and standard web pixels (such as Google Analytics or tracking pixels) to enhance your user experience, track site usage patterns, and optimize our marketing campaigns. You can manage your cookie settings through your browser options.

2. How We Use Your Information

We use the collected information to deliver and improve our services, handle customer support, process secure payments, analyze traffic data, and communicate important account updates or marketing promotions with your explicit consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers (such as web hosts, calendar booking systems, or payment processors) strictly to fulfill business operations. We may also disclose data if required to do so by public authorities or under strict legal processes in Canada.

4. Data Security

We implement appropriate technical and administrative safety measures to protect your personal information from unauthorized access, modification, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure, and we cannot promise absolute security.

5. Your Data Rights

Depending on your location, you have the right to access, correct, update, or request the permanent deletion of the personal information we hold about you. You may also opt-out of marketing lists at any time. To exercise any of these rights, please email us directly at the contact address below.

6. Children's Privacy

Our website and services are not intended for or deliberately targeted at children under the age of 13. We do not knowingly collect data from children under 13.

7. International Transfers

If you are accessing this website from outside of Canada, please note that your information may be securely processed and stored within Canada, where data privacy frameworks may differ from your regional laws.

8. Governing Law

This Privacy Policy and all matters relating to website data collection shall be governed and interpreted solely by the laws of Canada.

9. Contact Us

If you have any questions or concerns regarding this policy, please reach out to us at: info@babylontechnologies.ca.